we support

Tech support, your way.

Sync with us for assistance across the tech spectrum and take your IT experience to the next level.

Support.

Get tech support on your wavelength with assistance that includes Big Data clusters, HPDA architecture and HPC storage optimization. We also deliver HPC cluster management and Workstation support.

Managed services.

Feel the pulse of HPC environments with Do IT Now. We blend talent, workflows and tech for remote admin services that run without a single snag

Ready to revolutionize your tech support experience? Partner with us for personalized assistance and seamless remote admin services.

Support

Need a hand with your tech support? Count on Do IT Now for help.

Our specialized technicians deliver tailored support when you need it most.
Ticketing tools or phone – it’s your call. Packages start at 10 hours and are valid for three months.
We offer tailored assistance in various areas:

Big Data clusters

HPDA architecture

HPC storage

Grappling with issues related to HPC storage servers? Seeking guidance on optimizing your infrastructure with solutions such as BeeGFS , Lustre, GPFS, Spectrum Scale or Ceph? Our experts are standing by.

Need advice on implementing Cloud HPC or enhancing your system for AI workloads? The Do IT Now team is seasoned in Cluster AI and Cloud AI and ready to assist you.

Even if you just need to fine-tune your HPC Workstation, our experts are equipped with the knowledge and experience to address our needs.

Because your tech warrants optimal care. 

Managed services

HPC environments are dynamic. And so are we.

Do IT Now handles remote administration services, while merging personnel, workflows and tech to solve critical tasks.

Hardware and security monitoring.

Backups, user and group management, software installation and updates.

User support and troubleshooting.

Our job is to make sure you go about your business without any interruptions. We make this happen by putting our top-tier monitoring software to work to deliver smooth functioning of essential servers and services.
Do IT Now’s managed services are refined to meet the specific needs of everyone we work with. If you need the management of Big Data clusters, HPDA architecture or HPC storage solutions, such as storage server HPC, BeeGFS and Ceph, rest assured, we’ve got you covered.
We’re also experts in Cloud HPC and AI HPC and provide expertise in Cluster AI and Cloud AI integration.
For ongoing support, we’ve got tailor-made agreements with specific SLAs to sort out any snags in no time.

Focus on your core business strategies without the burden of maintaining HPC technicians on staff. Outsource your remote administration tasks to Do IT Now.

Technical paper

Do IT Now offers a complete portfolio of services for HPC clusters, on-premise, hybrid and in the cloud. We deliver a true end-to-end support experience for HPC environments. Our aim is to handle all support needs, so that our customers can get back up and running as soon as possible when a problem arises...

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